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REQUESTS & CORRESPONDENCE
Request a Service or Contact Kigali
Submit, track, and manage your requests digitally through the City of Kigali. Choose a category below to continue.
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7 working daysUrban Planning

Land, Property & Construction

CoK department: Urban Planning & Land
Open
5 working daysBusiness

Business Licensing & Commercial

CoK department: Business & Trade
Open
7 working daysTransport

Transport, Roads & Vehicles

CoK department: Transport & Roads
Open
10 working daysEvents

Event Permits & Gatherings

CoK department: Events & Gatherings
Open
3 working daysFast

Environment & Sanitation

CoK department: Environment & Sanitation
Open
7 working daysSupport

Social Welfare & Housing

CoK department: Social Welfare
Open
48 hoursUrgent

Infrastructure & Utility Faults

CoK department: Infrastructure
Open
10 working daysAdmin

Mayor's Office & Administration

CoK department: Mayor's Office
Open
14 working daysPlanning

Urban Development & Community

CoK department: Urban Planning
Open
5 working daysHealth

Health, Food Safety & Inspections

CoK department: Business & Trade
Open