Isange
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CATEGORY OVERVIEW
Infrastructure & Utility Faults
Report faults affecting electricity-related civic infrastructure, public utilities, and urgent city maintenance needs.
Primary department
Infrastructure
Standard fee
RWF 1,000
Category SLA
48 hours
Service types available
5
SERVICE TYPES

Choose the service that matches your request

Each option below shows the standard submission fee and SLA. The next step will be the request form for the service you choose.

RWF 1,000Fast

Street Light Outage

SLA: 48 hours
Select
RWF 1,000

Water Service Interruption

SLA: 48 hours
Select
RWF 1,000

Damaged Public Infrastructure

SLA: 48 hours
Select
RWF 1,000Emergency Ready

Drain Failure / Flood Risk

SLA: 48 hours
Select
RWF 1,000

Utility Fault Follow-up

SLA: 48 hours
Select